Returns & Exchanges
Transcendent Active wants you to be completely happy with your purchase. If you are not satisfied, please contact us within 2 weeks of receiving your order to make a return or exchange. Please understand that if Transcendent Active is contacted after this time, we will not be able to offer the return.
All returns must be received in new, unworn, unwashed, undamaged condition in original packaging materials. Items will be sent back and buyer will be charged if returned with stains, scents or signs of wear.
1 FREE Domestic Exchange
In the event that you need a different size, first contact Transcendent Active by emailing aja@transcendentactive.com . You are responsible for mailing the item back in the original packaging. Tracking numbers should be sent via email once the item is shipped back. When it is received, your new item will be sent back free of charge. If the item is not received back within 2 weeks, the request will be voided.
Returns
If you are not satisfied with your purchase and want a refund, please email aja@transcendentactive.com . A return label will be sent free of charge, and once the item is received in perfect condition in the original packaging, you will be refunded for your purchase.
International
We are only able to process returns for international orders. Please contact
aja@transcendentactive.com within 2 weeks of receiving the item. We will request that you ship the item back to us and provide tracking for the package. Once we receive the item, we will issue you a refund for your purchase.
Sale
All sale merchandise is FINAL SALE.
If an item is marked down, it is final sale. However, pre-order's are NOT final sale. Merchandise purchased with coupon codes are NOT final sale.